When the users are a city’s residents rather than a signed-up customer base, the bar is different: it has to work on the oldest phone, in poor coverage on the bus, and for someone who has never seen the app before and just needs to get home. We built the JUDU app around that reality — a clear path from “where do I want to go” to a valid ticket, with the map and real-time data doing the heavy lifting.
A public-transport app has no onboarding funnel to hide behind — the first screen is the whole product. Behind that simplicity sits real-time transit data, ticket validation that has to be trusted by an inspector, and accessibility that has to work for every resident, not a target demographic.
Pick a travel mode and get from A to B without reading a manual.
Buy and hold a valid ticket that stands up to inspection on the vehicle.
Live arrivals and routing so people wait less and trust the schedule.
Fast on old phones and weak signal, legible for every resident.
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